We’re sorry not all of you received a response from us yesterday, either on the phone or via email. Please be assured that we will get back to you all to talk through your options and find a solution that suits you.
We're experiencing an incredibly high volume of calls and emails, and our wonderful team are working as hard as possible to get through them; we’ve added extra team to our Contact Centre and social media channels to do this.
Please only call if your break is coming up in the next 14 days as we’re continuing to prioritise those with breaks coming up. We know it’s frustrating not to be able to get through on the phone, so please do drop us an email with your request and we will get back to you as soon as possible; we're fully committed and ready to get back to you all.
Thank you all for your patience and support.
Temporary closure of Butlin's
From 20th March to 16th April 2020
The safety and wellbeing of our guests and team are our absolute priority. In support of Government recommendations, we have sadly taken the decision to temporarily close all three resorts, Bognor Regis, Minehead and Skegness from Friday 20th March to Thursday 16th April 2020. We will continue to monitor the situation as it develops - please check this page for more details.
We are aiming to manage your booking in the way that suits you most. For more information please visit Butlins Resort Updates